AFTER SALES SUPPORT |
What scope does the warranty cover? |
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The warranty covers: production defects or fading. You may not cut, process or heat the product yourself without your company's permission. |
How long is the warranty period? |
Valid for 3 years from the date of warranty product |
How does Hongyi Enterprise guarantee service through maintenance? |
Hongyi will repair defective warranty products. If repairs are not possible through technical support, the customer will need to ship the product back to the factory. Replacement parts and/or products may include new parts/products or refurbished parts/products, and the warranty period ends during the original warranty period.
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Any feedback on the products is welcome, let us work together to achieve perfection. |
1, you can order the product directly online, and provide us with shipping information, we will arrange delivery, and then shipped to you. |
2. If you need a custom design, please contact us and tell us your requirements, we will produce products according to your requirements. When the product is complete, we will send a picture to confirm and then arrange the delivery. |